Privacy Policy for Tideforge Games
At Tideforge Games, we are committed to protecting the privacy and security of our visitors and customers. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our online platform and during the provision of our services, including laser tag, paintball, corporate events, and team bonding workshops.
Information We Collect
We collect various types of information to provide and improve our services, and to communicate with you.
- Personal Identification Information: This includes names, email addresses, phone numbers, and physical addresses, which you voluntarily provide when making a booking, signing up for newsletters, participating in events, or contacting us.
- Event-Specific Information: For corporate events and group bookings, we may collect information regarding the number of participants, event dates, specific requirements, and dietary restrictions (if applicable and provided by you).
- Payment Information: When you make a booking or purchase a package, we collect necessary payment details. This information is processed securely by third-party payment processors, and we do not store sensitive payment card details on our servers.
- Usage Data: We may collect information on how our online platform is accessed and used. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
- Cookies and Tracking Technologies: Our site uses cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
Tideforge Games uses the collected data for various purposes:
- To provide and maintain our services, including managing bookings for laser tag and paintball.
- To manage your participation in our corporate games, team bonding workshops, and other events.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our service.
- To detect, prevent, and address technical issues.
- To send you marketing and promotional communications about our services, offers, and events that may be of interest to you, based on your preferences.
Disclosure of Your Information
We may share your information with third parties in the following situations:
- Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Legal Requirements: Tideforge Games may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Tideforge Games, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.
- Business Transfers: If Tideforge Games is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Security of Data
The security of your data is important to us. We implement appropriate technical and organizational measures to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Data Protection Rights (GDPR and other applicable laws)
Depending on your location, you may have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right to rectify inaccurate or incomplete information.
- The right to object to our processing of your Personal Data.
- The right to request the restriction of processing your Personal Data.
- The right to data portability.
- The right to withdraw consent at any time where Tideforge Games relied on your consent to process your personal information.
To exercise any of these rights, please contact us using the details provided below.
Links to Other Sites
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are generally not intended for individuals under the age of 13. We do not knowingly collect personal identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Tideforge Games
27 Neptune Lane, Floor 3
Chennai, Tamil Nadu, 600028
India